For our customers using Verizon internet service: there is one other unfortunate incident that occurred over the last few days (starting 9/15), which we hope is resolved but we don’t know for sure. There was a problem somewhere in the internet backbone in Verizon’s network (or between their network and our internet provider’s) that was stopping you from reaching our website. You were able to reach other websites (although probably not 100%), and customers using other internet providers were able to reach us, but you couldn’t. This happens sometimes with the internet, thankfully not very often, and isn’t anything specific to BuildingLink, but it did happen on both Tuesday and Wednesday of this week, on and off. We’ve reported the issue to Verizon, as have several customers. As of now it appears resolved, but we can’t be certain that it won’t pop up again. If it does, our IT team has developed a temporary workaround that will allow you to redirect your internet traffic, and other customers have used it successfully over the last two days. Instructions are below, just in case you need them.
 

 

  1. Open up Google Chrome and go to https://chrome.google.com/webstore/detail/proxy-switchysharp/dpplabbmogkhghncfbfdeeokoefdjegm?hl=en

  2. Click the Add to Chrome button located at the top right.

  3. Click Add Extension when prompted.

  4. Next to Profile Name, enter BuildingLink Proxy

  5. Next to HTTP Proxy, enter proxy.buildinglink.com

  6. Next to Port, enter 7117. 

  7. Check the box next to "Use the same proxy server for all protocols". It should look like this:















     

  8. Click Save.

  9. A globe icon should now appear at the top of your browser. Click on it and select BuildingLink Proxy.







     






 

Now try going to BuildingLink website. The page should load and allow you to login. You will need to run this work around with any computers on your network.

Thank you for your patience!