[September 24, 11:30PM]
We are currently experiencing a server issue which is impacting BuildingLink performance. Please know that we have a dedicated team actively working to have this issue resolved as quickly as possible. We understand how this impacts your operations, and appreciate your patience while we restore service. No action is needed on your end at this time. If you’d like to be notified as soon as full service is restored, click the "Notify Me" button below.
As a reminder, if you have ConciergeLink installed and were previously logged in, please use that program until full BuildingLink service is restored, and do not log out. Any actions will sync to the website as soon as we're back up and running. Please note that you may see a sync error message in ConciergeLink, this will not prevent you from using the program. If you were not previously logged in, you may not be able to log into the BuildingLink GEO mobile app at this time.
Please note that if you have previously installed ConciergeLink (our locally-installed front desk software) and were already logged in, your staff can continue to log packages, check entry instructions, and access contact information during this time. Once full access is restored, any data entered into ConciergeLink will automatically sync to BuildingLink.
If you have not yet installed ConciergeLink, once service has been restored, feel free to reach out to our Support team so we can assist you with this installation. ConciergeLink allows your staff to continue logging in packages, check entry instructions, and access contact information when your connection to BuildingLink is weak or unavailable.